In cooperation with the U.S. Consumer Product Safety Commission, SRAM has voluntarily issued a safety recall on its 2012-2013 model-year RED WiFLi Rear Derailleurs because the pivot pin can loosen or dislodge, causing the rear derailleur to jam or interfere with the wheel, posing a fall hazard to riders.
The recalled derailleurs were sold both individually and on complete bicycles between September 2012 and March 2013. To tell if you have a recalled derailleur, check the serial number on the back of the derailleur pulley cage (photo).
Serial numbers of affected products begin with one of the following four-digit codes:
If you have one of these derailleurs, please stop riding it immediately and return it to the point of purchase or your nearest authorized SRAM retailer for a free replacement, including installation.
SRAM contact information
For more information call 800.346.2928 or visit SRAM.